RetailDirect:

The Modern B2B Supply Chain.
Connected, Smart, Efficient.

Streamline your ordering, manage suppliers, and grow your business with our best-in-class platform.

Ordering Reimagined — Voice, Scan & WhatsApp

Listening…

أضف ٢٤ كولا و ٦ حليب

🥤 Cola 330ml × 24 🥛 Fresh Milk 1L × 6

Voice Ordering

Say it in Arabic, English, Hindi or Urdu — we build the cart for you.

WhatsApp Ordering

Message your order and get confirmation in the app your shop already uses.

Scan to add Cart 2
Added to cart

Barcode Scan & Order

Point the phone at the shelf and the product drops straight into the basket.

One cart AED 557
AhmedCredit 30d Gulf DairyCash Al NoorCash

Split Checkout

One basket becomes one clean order per supplier, each on its own terms.

Placed Preparing On the way Delivered

Live Order Tracking

Follow every order from placed to delivered, with your rider on the map.

This week ▲ 12.5%
Reorder now10 SKUs Running low4 SKUs

Smart Insights

Know what to restock, what sells, and what is running low — before it bites.

Unified Ordering

One cart for all suppliers

Smart Insights

Data-driven decisions

Flexible Payments

Credit and multiple options

Real-time Tracking

From order to delivery

Reorder in one scan

Your shop’s QR code.Simple, secure access.

Every shop on RetailDirect gets its own permanent code. Print it once, keep it by the till, and anyone in the shop can scan to open your ordering page — no searching, no typing.

  • Permanent — it never changes, so prints stay valid
  • Unique to your shop and your account
  • Download as an image or print it directly
24/7Order any hour
1Scan to reorder
0Typing required
A phone scanning a shop's QR code

RetailDirect replaced a dozen WhatsApp threads and a paper order pad with one basket. We stopped running out of our best sellers, and I finally know what I paid, to whom, and when.

B Baqala owner, Dubai

Frequently asked questions

Straight answers about how RetailDirect works for shops, suppliers and manufacturers.

What is RetailDirect?

RetailDirect is a B2B ordering platform for the UAE independent grocery trade. A shop browses every one of its suppliers in one catalogue, builds a single basket, and at checkout that basket splits automatically into a separate order for each supplier — each fulfilled, invoiced and delivered on its own terms.

How does one cart become several supplier orders?

You add products from any number of suppliers to one basket. When you check out, RetailDirect creates one order per supplier, so each supplier only sees and fulfils their own lines, with their own payment method and delivery.

How much does RetailDirect cost for a shop?

Marketplace ordering is currently free for shops — there is no subscription charge to browse suppliers and place orders. The point-of-sale module is a paid subscription and includes a 30-day free trial.

Can I order by voice or on WhatsApp?

Yes. You can speak your order in Arabic, English, Hindi or Urdu and RetailDirect builds the cart for you, or order and receive confirmations over WhatsApp. You can also scan a barcode on the shelf to add a product straight to the basket.

How do I pay my suppliers?

Cash on delivery, or on the credit terms a supplier offers you — set per supplier and tracked automatically. RetailDirect does not lend; any credit is extended by the supplier or a licensed financing partner.

Who can register on RetailDirect?

Licensed businesses in the UAE: independent grocery shops and baqalas as buyers, and distributors, wholesalers and manufacturers as sellers. Accounts are verified before activation, usually within 24 to 48 hours.

How long does approval take?

Our team verifies your trade licence and business details, and activation usually completes within 24 to 48 hours of registering.

What is the shop QR code for?

Every shop gets a permanent, unique QR code. Print it once and keep it by the till — anyone in the shop can scan it to open your ordering page instantly, with no searching or typing.

Ready to upgrade your supply chain?